Product Manager · AI Automation · Consulting

Zaid Ahmed

Turning complex product problems into clear execution.

9+ years shipping digital products across telecom, broadband and SaaS — from zero-to-one MVPs to platform-wide roadmaps. Now building AI automation systems on the side and open to consulting, fractional PM, and mentoring engagements.

View Case Studies Work With Me
9+years in product
3verticals shipped
~93%QA time saved*
5+AI pipelines built

* via AI-assisted QA automation pipeline

Zaid Ahmed
ZA PRODUCT · JAIPUR
Currently at CIMET · Open to consulting

Selected Work

Case Studies

Real projects, real constraints, real outcomes. Details are anonymised where commercially sensitive.

01 · QA Automation

Cutting call-review time by ~93% with an AI pipeline

Designed a five-stage pipeline — transcription → LLM evaluation → rule engine → scoring → routing — replacing a manual 30-min-per-call QA process.

AI / LLM Process Design PRD
Read case study 02 · Payments

Payment tokenisation architecture across three PSPs

Led requirements and architecture for a multi-retailer tokenisation integration spanning TokenEx, Braintree and ANZ Cybersource — balancing security, UX and retailer onboarding complexity.

Fintech-Adjacent Architecture Stakeholder Mgmt
Read case study 03 · Growth

Revamping the broadband comparison journey

End-to-end redesign of the NBN comparison and onboarding flow — improving conversion, fixing compliance gaps and introducing affiliate launch capability.

Telco / NBN Conversion Compliance
Read case study

* Company names anonymised. Outcomes directional. Full detail available under NDA on request.

Side Projects

Zappster AI Lab

Personal AI automation systems I'm building on n8n, Claude API and Google Sheets — finance, career and business intelligence pipelines.

Drive → parse → Claude → Sheets → Telegram

Finance OS

Ingests bank PDFs (Axis, HDFC, BoB) via Google Drive, extracts transactions with Claude API, categorises spend and sends weekly CFO-style reports to Telegram — including Shariah-compliant investment screening.

n8n Claude API Google Sheets
JSearch API → score → Claude → shortlist → Sheets

Career OS

Job collector + JD analyser that pulls listings via RapidAPI, scores fit against a personal brief, flags Halal-compliant roles and generates tailored application bullets — all automated nightly.

n8n RapidAPI Automation
Upstox API → screen → Claude → signals → Telegram

Stock Screener & Trade Signal Agent

Portfolio reader pulling live data from Upstox API v2, running a Shariah-compliant screener and pushing buy/hold/review signals to Telegram each morning.

Upstox API Claude API Telegram Bot

All systems built on n8n (self-hosted) · Claude API · Google Sheets · Telegram · Source available on request for collaboration

Background

Career

From writing Android code line by line to owning multi-vertical product roadmaps — a nine-year arc from builder to strategist.

2015
Android Developer
TeleCrabs

Built mobile applications end-to-end. Learned to ship, to debug production issues, and to think about the user behind every screen.

2016 – 2018
Co-Founder & CTO
WebDream Solutions

Led technical strategy, team hiring and client delivery for a software studio. First real taste of product thinking — client needs rarely matched initial briefs.

2018 – 2019
Business Analyst
W3Care Technologies

Managed client relationships, requirements documentation and project scoping across multiple concurrent engagements.

2019 – 2020
Business Analyst
Spraynt Technologies

Led stakeholder workshops, gap analysis and delivery planning for SaaS clients. Refined the craft of translating business intent into technical specification.

2020 – Present
Technical Product Manager / Product Owner
CIMET — Private health Insurance, Broadband & Mobile comparison platform (Australia)

Own the Telco vertical roadmap covering broadband journey revamp, affiliate launch, SIM-only integration and AI-in-telco initiatives. Led QA automation (93% time reduction), payment tokenisation architecture, and cross-vertical analytics. Manage a multi-retailer partner ecosystem and cross-functional squads.

Download Resume (PDF)

Expertise

What I bring

Product
Roadmapping User Stories OKRs Feature Prioritisation A/B Testing Product Analytics PRD Writing Agile / Scrum
Analysis & Data
Requirements Gathering SQL Gap Analysis Process Modelling SWOT / Business Cases Stakeholder Mapping
Technical & Tooling
n8n Automation Claude / LLM APIs Jira / Confluence Figma Android Dev (heritage) REST APIs Google Sheets

Work With Me

How I Can Help

Available for consulting engagements, fractional PM work, and mentoring. I typically respond within 24 hours.

Consulting

Fractional PM / Consulting

Need a senior PM without a full-time hire? I embed into your team to own roadmap, write specs, run discovery, and ship — for a defined period or project.

  • Product strategy & roadmapping
  • PRD and technical spec writing
  • Stakeholder alignment workshops
  • Process & tooling setup
Get in touch
Mentoring

PM / BA Career Coaching

Switching careers or aiming for your first PM or BA role? I've navigated that path from dev to analyst to product owner — and I'll help you do it faster.

  • 1:1 coaching sessions (Topmate)
  • Resume & portfolio review
  • Interview preparation
  • Transition roadmap
Book on Topmate
AI Automation

AI Workflow Consulting

I build practical AI automation pipelines for small teams — not hype, just systems that save real hours. Finance reporting, job matching, data extraction, notification bots.

  • n8n workflow design & build
  • LLM integration (Claude / GPT)
  • Google Sheets + Telegram pipelines
  • Documentation & handover
Discuss a project
Book a free 30-min discovery call

No pitch deck, no strings. Just a conversation about what you're building.

Social Proof

What People Say

Zaid is knowledgeable, articulate and a pleasure to work with. He brings integrity and intelligence to his work — his overall presence had a positive impact on the company.
VV
Vishal Verma
AEM UI Developer
Nice to work with Zaid. He has vast knowledge across web and mobile development technology and translates it well into product thinking.
NK
Nitin Kumar
Senior Business Analyst
I loved talking to Zaid — he clearly answered every question I had. Having such a mentor means a lot for someone trying to break into product management.
AC
Aman Chaturvedi
Aspiring Product Manager

Writing

Latest from the Blog

Practical thinking on product management, AI automation and career transitions — published on Zappster.in/blog.

Product Strategy

Building Effective Product Roadmaps That Actually Work

Frameworks for creating roadmaps that align stakeholders, drive results, and adapt to changing conditions.

Read on blog → Business Analysis

The Business Analyst's Guide to Stakeholder Management

Proven techniques for communication, expectation-setting and conflict resolution across complex teams.

Read on blog → Product Analytics

Data-Driven Decision Making for Product Managers

How to leverage analytics, A/B testing and user feedback to make informed product decisions.

Read on blog →
All articles

Get in Touch

Let's Talk

Open to consulting engagements, fractional PM roles, AI automation projects, mentoring and friendly conversations. I respond within 24 hours — no bots.

meetme@zappster.in
linkedin.com/in/zappster
Book a call (Topmate) Send an email

Availability

Currently open to part-time consulting and mentoring engagements alongside my full-time role. Typical turnaround on enquiries: 24 hours.